Departments at Silver Star Properties REIT, Inc.
As Silver Star Properties REIT, Inc. grew and evolved over the years, the firm created a wide variety of departments. Each department requires diverse levels of education, skills, and experience. Through an empowered team, Silver Star Properties REIT, Inc. is able to provide unparalleled service to tenants in an environment of belonging and purpose.
Our acquisitions team actively maintains relationships throughout the country with investment sales brokers. The team works their way through each acquisition opportunity by touring the property, revising and updating Argus runs, and interviewing leasing professionals familiar with those locations. The department is also responsible in reviewing capital requirements and conducting upfront due diligence on the condition of the property’s vacancy rate, location, demographics, and achievable rents.
Silver Star Properties REIT, Inc. has enjoyed tremendous leasing success over the years due to extensive training, exceptional customer service, attractive pricing options, and an intense focus on customer needs and requirements. Recently we have received a Costar Power Broker Award recognizing our team as a top firm in the United States for the high level of leasing transactions.
Our leasing staff in Houston, Dallas, and San Antonio meet virtually each week as a team to discuss performance and expectations and undergo extensive training (role-playing, review of standard operating procedures). The leasing department works closely with the marketing team to advertise available space, generate tenant referrals, and provide context and support for other functions.
Our marketing team serves a vital role in promoting the business and helping drive our mission forward. As the face of our company, coordinating and producing materials that advertise vacancies at our properties to generate leads for the leasing team is one of the marketing team’s core functions.
With accolades from The American Marketing Association for search engine optimization (SEO) along with being selected as a top team for Influencers in Commercial Real Estate Marketing by GlobeSt.com, the marketing team is a decorated award-winning department. The marketing team also designs and manages campaigns and initiatives that help our Capital Markets Group raise capital from investors to acquire more buildings and grow our portfolio of properties.
As media liaisons and communications experts, our marketing team is also responsible for crafting content that raises awareness, generates interest, and promotes engagement with our brand.
Property Management Team
Our property management team consists of over 70 team members, including building engineers, day porters, administrative assistants, and property managers who are empowered, trained, and supported to run their properties with excellence.
The VP of Property Management is charged with helping the team develop through regularly scheduled, advanced-level training and five-year career development plans. Managers are paid based on both their actual performance and the performance of their portfolio of properties.
Silver Star Properties REIT, Inc. promotes the property management team through a rewards system that awards teams for tenant retention and strong Net Promoter Score (NPS) reviews.
Asset Management & Construction
The Asset Management and Construction team is responsible for delivering best-in-class building and tenant improvements while featuring sustainable practices. Our company is a pioneer in the area of efficiency and energy savings and our properties rank among the top 5% of all commercial properties that participate in the BOMA 360 awards program. This program has become a distinguished designation to indicate a building operating at the highest standards of excellence. Many of our properties have won the coveted Energy Star™ designation, which indicates that our buildings save money and reduce emissions through energy efficiency.