Hartman Income REIT Management, Inc. has earned the high-ranking Net Promoter Score (NPS) of 60 from its commercial leasing tenants.
Hartman Earns Excellent Net Promoter Score from Tenants
What is NPS?
NPS is a market research tool used to gauge the loyalty of a company’s customers. Hartman tenants are prompted to complete a voluntary survey that asks respondents to rate their likelihood of recommending the company.
Our excellent NPS score firmly reflects our commitment to deliver top-notch customer service and shows how sincerely we care about the experience our tenants have in our buildings.
“Our team here at Hartman takes customer service very seriously. Different from other commercial real estate firms, we are vertically integrated and manage everything in-house. This has allowed us to stay hyper-focused on our tenant’s needs and maintain a superior white glove service standard.” – Al Hartman, President & CEO of Hartman Income REIT Management, Inc.
Take a look at some of the exceptional feedback from our satisfied tenants:
“I’ve rented a lot of office space around San Antonio and I can attest that Hartman has the absolute BEST property management staff and building engineers around!”
San Antonio, TX
“The timely responses to anything that comes up is always so helpful. It allows me and our team to do what we need to do without worry. The entire team is top notch and outstanding!”
“I have nothing but GREAT experiences since I leased my office! The management goes out of their way to accommodate my needs. Also, they find plenty of ways to show their appreciation to the tenants.”